Sort FAQ by category
Have question in mind?
Search from our common FAQs
For Mentors FAQ's
-
How do I become a mentor?
Click on the “Sign Up” button, create a mentor profile, and list your areas of expertise. Once approved, you can start offering mentorship sessions.
-
What expertise can I offer?
Mentors typically specialize in global health careers, leadership, networking, grant writing, science communication, politics and diplomacy, and more.
-
How can I set my availability for mentorship sessions?
You can manage your availability in your mentor dashboard, allowing mentees to book sessions that align with your schedule.
-
Can I offer both one-on-one and group sessions?
Yes, you can customize your profile to include one-on-one, group sessions, or both. Indicate the session type and cost in your profile.
-
How do I get paid for my mentorship sessions?
Payments are processed through the platform and transferred to your account. Ensure your payment details are set up correctly in your mentor dashboard.
-
How can I improve my mentorship profile?
Include detailed information about your qualifications, experience, mentorship style, and success stories. Encourage mentees to leave reviews after sessions.
-
What happens if I need to cancel a session?
You can cancel or reschedule sessions through your dashboard. Notify the mentee promptly to avoid inconvenience.
-
How is feedback from mentees used?
Feedback and ratings from mentees are added to your profile. Positive feedback improves your visibility and credibility on the platform.
-
Can I update my areas of expertise?
Yes, you can edit your profile anytime to add or update your areas of specialization.
-
Need More Help?
For additional assistance, contact our support team through the platform’s Help Center.
Did’nt find your question here?
Send us your question now
Our team is happy to assist with any inquiries or concerns you may have. Whether it's about the platform, mentorship sessions, or anything else, just let us know!